THINK TWICE! AVOID THEM! CHARGED YOU AFTER DELIVERED. RECEIVER DELAY, SENDER TO PAY COST WAITING OF $$$ PLEASE AVOID THIS COMPANY. Worse ever shipping company in Australia. REDICULOUS Shipping company. CHARGED CARD WITHOUT AUTHORISATION this consider fraudulent. Paid delivery of 4 Hours time frame. journey of 15mins. was delivered. after couple weeks, received emails of additional charges of wait time cost because of receiver delay. but sender to pay for the cost. this is funny. cost me 3 deliveries over $200 for waiting time of driver to get it delivered. this is funny. driver do not have any evidence to provide but charge my credit card for the receiver delay waiting time fee. I think only this scam company has such term n condition which did not highlight during on the booking to mention there is a wait time cost. $10 per 5 mins waiting time if delay of receiver. that a joke. who will make a booking prior to check your company term n condition before making delivery booking. I am paid door to door service delivery within 4 hours timeframe, not paid by uber charge by per mins. but they still bill you even was delivery within 1 hr. I paid for commercial delivery address. your company expect commercial company all small size operational which the driver will come n go. so if we get delivered to the big company so will be many drivers line up to get delivered, so all customers will get this waiting time charges. but so far i know only your company has such fraudulent charges without published on the quote booking during customer try to book and use your company. PLEASE SPREAD THE WORDS AND STOP USING THIS COMPANY. I WILL CONTINOUSLY DO MY RIGHT TO TELL OTHERS AND LODGE THE CLAIM TO ACCC SOON.