I have been a customer if Transform for nearly 10 years now, during which time I gained a good relationship with the non surgical consultants in the Leeds clinic. However, inevitably staff move on and there habe been a few changes made and new consultants. I feel it has lost its personal touch and familiarity with regular customers. I am more often than not kept waiting and feel I don't get any advice or opportunities to discuss my treatment like I used to. With this in mind , reluctantly I am thinking of looking elsewhere which is a shame as I have been with Transform non surgical treatments as a customer for approx 10 years