Really disappointed as I ended up not having any treatment. I continually received emails advising I had over £100 bonus points on my card and could use them towards a treatment. I booked an appointment referring to the offer and again mentioned the offer when I arrived for my appointment and everyone was fine. I then went for the consultation and agreed what I was having and was asked to pay before it was done - good job too as I was then told the offer was no longer valid!!! I've now got over £100 on my loyalty card and yet had no treatment - total waste of time :-(