My free consultation was extremely helpful, my appointment was with Louise Heywood, there was no pressure, just an informative consultation with realistic goals. I decided to have my lips subtly plumped for the first time ever, I decided to treat myself for the new year and lips. On the day of the procedure I opted to have Volbella with everything explained including realistic expectations and prices. The procedure itself was realistically painless, just a couple of pinches on my top lip, but nowhere near from what i had heared from other peoples experiences. Just a tiny bit swollen on the upper lip, but only I could notice this as everyone else did not see anything abnormal about my lips at all which was a plus. But it soon settled down the next day. The results are amazing and are expected to last 12 months and my lips are looking smoother and less drier than normal as Volbella hydrates too. I would definitely recommend Transform for their years of experience, knowledge and highly specialised and experienced staff in their fields and truthful expectations. The free consultation is a plus. I will definitely be knocking at their door again for another injection in 12 months time.