Nurse Anna was very nice and she took out my stitches out after my surgery and did my pre-op assessment before my eyelid surgery with my surgeon Dr Tskouras at the Brentford Riverside Transform Clinic. I was slightly disappointed with the advise I was given by my co-ordinator. I initially came in to see a surgeon about tightening the malor bag on my right side of my face just under my right eye due to filler which had been placed there about 8/10 years ago and which was not there anymore. I was then booked in with Dr Khan who had replaced my breast implants in 2011 after about 15years. He said he did not know anything about fillers, that I had no fat under my eyes and that lower eyelid surgery would not help my concern, He suggested I see Dr Tskouras. I waited another 5/6 weeks to see this surgeon. He did not explore my concern for my under eye area. I then asked him about perhaps upper eyelid surgery and showed him I had more skin on the right eyelid and wanted both to be symmetrical so if I went ahead with this surgery, I would want him to take off more skin on the right side of my lid. As soon as the plasters and stiches removed The lids were lopsided and more taken off from the left eye than the right. Post surgery now after 8+weeks there is still a noticeable difference. I am happy with the healing of the eyelids however the result is not what I was looking for or expected. I will be seeing the Surgeon next month to discuss the situation and the next steps to take to improve the outcome. I also spoke with Nurse Anna and advised her I did not really come in for eyelid surgery, just the tightening of the malor bag which still exists. She advised me to see the co-ordinator, after seeing the surgeon, for other non surgical options, some which I had already tried previously with little change e.g. carboxytherapy, radio frequency facials, microdermabration etc. I think what would be an improvement in services Transform provide might be possibly if the surgeons can perform other types of plastic surgery procedures for specific area's tailored to the customer if the area for treatment falls outside of the general remit of procedures listed for surgery e.g Skin pinch which I think may help the area I wished to rectify. Please advise if this may be a possibility at some stage in the future. Overall I have always been happy to be operated on by the Surgeons working at Transform and value the work they do as they do a good job. Many thanks. Kutzia.