So from the beginning I have had abit of a nightmare ,I had to stay in the hospital two days on my first breast enlargement due do my co-ordinater giving me false info and saying I could change my size on the day (surgeon wanted to see me again)..iv had my boobs done twice now due to not being happy and needed revision but now im in love with my second breast implants in a week post op now , my problem has been sorted and I can’t say how good the admin and complaints team are they really keep you updated with all info and my revision was agreed so quickly which I was happy about and it was then booked in the following month .. also the nurses at the pines hospital are absolutely unbelievable!!!!! every nurse I had met both times are so lovely some of the nicest people I have met they really look after you and they go above and beyond for you, I can’t thank them enough for what they did for me. Over all I do think it’s a good company even though I have had to have two surgeries to get my final result I can’t fault the company (it’s been more the surgeons fault no one else’s ) having to have surgery again due to no fault of my own I had to take a week unpaid of work which is abit of a shame as I lost a lot of money , paid my parter in a hotel in Manchester , petrol back and forth to appointments and to Manchester hospital , I have lost a lot of money £500+ which I’m not happy about and transform basically said I signed a form saying there could be complications etc so they could not help with the costs I have lost. This is a big disappointment as I seen how helpful they have been so far I thought they would compensate at least half but obviously not . I would say see more than one surgeon I did get a bad vibe with mine he was quiet rude but I just went with it as he was the soonest available. When going in and saying I wasn’t happy ect he just blamed me and shrugged his shoulders wasn’t helpful at all! Staff are amazing surgeon not so amazing