If I could give MINUS -5 stars I would. If you want to throw your money down the drain, choose Transform Clinic. I paid for 8 laser treatments. I am on the 6th now and seen 4 aestheticians. One left, one moved to a different location, another one left and we’ll see about the one I’m going to see next week. I should had finished my treatments last year but because they changed their personnel so many times, I had long gaps between treatments which affected my results. The clinic I used to go to, the Cornhill Clinic closed. The aesthetician promised to call me to inform me about the new location and to book an appointment but never happened. I received emails that my new clinic is Regent House clinic. I called to book an appointment, but they said the laser machine was broken. Therefore, another long wait between treatments. My first appointment to Regent House got cancelled with 5 minutes before my arrival (I don’t live in London, so it takes me more than an hour to get there). I managed to have my first treatment after a long time, only for the second one to be cancelled. Apparently, the aesthetician left, and they must check if someone works on Saturdays. It’s been 3 weeks since they promised to call me and again and no call from them. I’ve been calling every week on the past 3 weeks and now they say they can squeeze me in for an appointment but probably it will be only for half treatment because they don’t have enough time for me. Unbelievable!!! All these cancellations, huge gaps between treatments has caused me a huge emotional distress. Their lack of competence and professionalism is a disappointment! If you don’t want a lot of stress and headaches, DON’T CHOOSE TRANSFORM CLINIC!!!