Do NOT BOOK WITH THEM.
on Tue , the 23rd Feb 2021. I booked a ' document under 200mg TNT EXPRESS delivery to Germany with them.
Before I completed the order I called their office, was told that it would take up to 2days and assured the document would be in Germany by Thurs 25th Feb . I then went ahead completed the order. Today I found out that the ' online booking went to LANDMARK" and will take anything up to 14 days.
Thru their online booking system I was led to believe I booked an Express document delivery service via TNT when it reality it went to a 14 day delivery service called Landmark.
These are important documents, I did not choose a '14 days delivery service' online, why I would do so for an impotant document is beyond me.
I have now filed an OFFICIAL LETTER OF COMPLAINT to TRANSGLOBAL EXPRESS LTD. My next step will be to file an official complaint with CDR, UK, CONSUMER ARBITRATION.
Save yourself the hedacheand book with DHL.
3 years ago
Transglobal Express Ltd has a
4.2
average rating
from
401
reviews
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