This product is a real disappointment. The picture instructions are hard to follow with no words to explain. My product was delivered with a steel frame with one of the slots not pushed out so the base would not locate properly. A replacement was sent by the next day - this was the only positive part of my experience, although there cannot be much quality control at the factory to ship faulty parts in the first place. The cage is hard to build, and the hex screws that hold it together do not locate easily in the plates they screw into - this part is very fiddly. Then when you have made the cage it looks the part, but when you use it in the car it rattles like a plastic wheelie bin. This was an awful product to put together, and when you finish it it is an awful product because the metal door and all of the plastic parts rattle away. In an estate car where you are in the same space as the cage the racket of it rattling is unbearable, so it will probably go on eBay and I will buy a proper cage from a pet shop for a third of the price. So the good points are it looks good, it would probably work well in a van or truck where it is in a separate part of the vehicle and you cannot hear it rattling, and the customer service to replace faulty parts is very quick and efficient. The bad points are it ships with faulty parts, it is really fiddly to assemble, and when you have made it, it rattles like a wheelie bin. This is not quality German design and engineering - this is the Trabant of dog cages.