I expect to give Travefy 5 stars after using it longer- I have been using the itinerary builder for several clients and finding it fairly user friendly. My clients appreciate the professional look I have to my documents and proposals. And I feel good about the delivery and presentation of them as well. Other features I have used with great satisfaction- the integration of certain vendors, suppliers, cruiselines and airlines making the itinerary building much quicker. - the ability to send forms and request approval - the webinars and one-on-one trainings available.