Travel Direct gave me a detailed response within minutes of my sending identical enquiries about assistance obtaining Russian and Chinese visas to several agencies. They obtained Russian 'invitations' within less than 24 hours and advised regarding the Russian visa application. My wife and I had to come to the Russian visa processing centre in Edinburgh to be fingerprinted. We called in on Travel Direct on that day and met Albert, who clearly knows the processes inside-out. He saved us a lot of time, helping us to complete the Chinese applications. He helped us focus on the essential documentation and avoided our printing out other evidence which we might have done without his advice. Despite our tight schedule and unusual route of entry into China, his clearly very knowledgeable and professional approach left me entirely reassured that we would have the visas on time. Travel Direct picked up our passports/visas from the Russians and got the passports and Visas back to us exactly 1 week after they were released by the Russians. A first class service. Excellent value. I would highly recommend using them, particularly if you don't live near a Chinese visa processing centre, are working to a tight time schedule or are making an unusual journey.