This is the first time I have used Travel Direct UK Ltd having found via Google that the company is able to obtain visas for China. The website was easy to use and I was able to download the necessary forms along with the clear instructions. I followed the instructions to the letter, and had new passport photos taken. I opted for the 5 day option and posted the documents in a special delivery envelope (obtained from the Post Office), and 8 days later, which included a weekend the special delivery envelope containing the passports and visas arrived. Excellent service!