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Janet McClelland
Tried to amend booking, as flight was cancelled due to covid, got a flight out 2 weeks earlier, had to amend booking at the hotel ourselves, nobody had tried to amend it From travel republic, cut a long story short they blamed hotel provider YOLAGO, they could not contact them and your contract is with travel provider YOLAGO as they pointed out, not with travel republic.we lost 9 days hotel payment, and to find out YOLAGO, TRAVEL REPUBLIC ARE all part of the EMIRATES GROUP,find it hard to believe they could not amend booking, will never book with them again. And once this pandemic is over remember you will need all the customers you can get, TR and all these unsatisfied customers, just might not book again with you, and you will be looking for a new job.
4 years ago
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Travel Republic has a 1.4 average rating from 477 reviews

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