Honestly the worst, most disorganised, unethical travel company I’ve ever used. I’d avoid them at all costs. Not only did they completely fail to inform us that our flights to and from Egypt had been cancelled (despite having been informed by easyJet on the 10th June), they also failed to tell us that there would be no more flights to Egypt until the end of August, as well as the fact that our hotel’s beach had been closed due to two fatal shark attacks. All pretty important information if you ask me, which was never ever relayed to us. Furthermore, when I called to reorganise the holiday I was passed around from person to person for more than 3 and a half hours, and was finally rushed into booking a holiday to a hotel in which the man told me was 5 stars with amazing reviews. This was false as I discovered multiple awful reviews with many people complaining of mould, awful food etc. I am 19 and have been working for months and months to afford a holiday for myself and my boyfriend, when I called up a couple minutes after to cancel this booking and find an alternative, the man told me I could not have my money back. The holiday they have given me as an alternative is not at all worth the money I purchased my first holiday for and they have also failed to add the correct luggage, which I had previously payed for. I feel as though they have completely conned me. They have caused me so much stress and anxiety, I will tell all my friends to never ever use this company and will forever steer clear of it.