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Richard
We made a booking to travel to Cyprus 9th August. We were offered three options for a room at the Athena Beach Hotel. We paid for the highest thinking that this would be a family room and asked for them to confirm as it was not clear on the site. Nobody responded. We decided to contact the hotel directly who confirmed all the types of room we wanted were identical (so why pay more!). We made many calls without any clarification. I asked for a refund of the extra we paid and they refused, also refused to give anything above what those who paid less for the same. So now we end up paying more for the same as our neighbours. We feel scammed, so beware of misleading website. Don’t believe everything you read and don’t expect good communication.
2 years ago
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