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Anonymous
Booked attraction tickets, money was taken straight away but no confirmation received. Phoned the next day and was told that it could take 12 hours to come through, but still was not received 36 hours later. Phoned again but customer services said that the ticket booking people do not work weekends, so I should here between 9 and 10 am on Monday. Nothing happened so I phoned again on the Monday, just before lunchtime. Was told that the tickets had been booked and they had been sent out special delivery for arrival on Tuesday. Still not received 2 days later and the website now says they have just been sent out today. Hopefully they will be OK, but Travel Republic have done nothing to encourage my trust! If they had been upfront and said that tickets will be dispatched within a week, I wouldn't have needed to spend an hour or so on the phone trying to find out what is going on
7 years ago
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Travel Republic has a 1.4 average rating from 478 reviews

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