First of all, I received an email from Travel Republic less than 24 hours before we were due to fly to Lanzarote to say that our hotel was overbooked and that we needed to change hotel which we accepted. Travel Republic changed our hotel to Occidental Lanzarote Mar in Costa Teguise. When we booked our original hotel we booked and payed for all inclusive and I was told by Travel Republic this new hotel would also be all inclusive considering that's what we paid for. WRONG!! when we arrived at Occidental Lanzarote Mar we were told that that we were only booked in for bed and breakfast, the hotel manager was the most rude and unhelpful woman I have ever dealt with and responded to this whole thing by saying this "was not her problem". I have never been so disappointed in a company and hotel in my life! After reading other reviews about both Travel Republic and Occidental Lanzarote Mar I have found I am not the only one who has encouraged problems similar to this. So word of advice to anyone looking to make a booking through either Travel Republic or Occidental Lanzarote Mar, don't do it !!!