Booked hotel only to be told after paying that it is only a request and that the confirmation can take up to 12 hours! After 18 hours wait, called them and was told that the confirmation will be sent within 12 working hours! When I made a payment it was for booking not a request! When I make a booking I expect booking confirmation within 30mins if not straight away! Should you not clearly state on the payment section that it will take up to 12 working hours to confirm booking! Can you not clearly state on the payment section that the booking is not a guarantee as the you’re price maybe miss-leading! Idiots!