We have got to our ordered holtel at…
We have got to our ordered holtel "Titanic delux belek" at antalya and we was surprised that we got cancellation and the confermaition mails and papers we have , says nothing !! Nothing :(
Me and my wife and my baybies. And another 3 families was told that we have no place at the hotel at antalya and there is no rooms for us as a result of our nationality as isreali people and was told by the hotel that TR was updated about this fact but they didn't update us about it
At the end we found our selves waiting for a help from some one or some where to come and help us but there was no budy it was very hard and not trevial to contact the TR company (100$ calls we paid to reach this contact)
At the end we requested to pay extra 1680$ to the hotel in order to stay at the hotel . you understood what i am talking about ?! We started our vacation with minus 1680$ and after 6 houers of waiting and stress and baybes crying .all tired . no showers waiting at lobby ........
All of that happend because of this Non responsible companny. And what was the deal we got from this contact ? To get 2 rooms instead of 4 .
2 familes in one room for the first night and more than half of the next day using the same room and the same wc and ......
Acaually i expected the company to contact us at the next day and to try to make sure we are geting the 4 roorms and maybe to try to show us that we have a big father that we can trust and at least to get a compensation as a result of all of this suffer, but No one contact us
We got the 4 rooms but the worst 4 rooms at the hotel ( my feeling) and there was no view as we ordered and i call it wall view and i can show you at my FB if you want. Or at least look at my profile . i tried to contact back the TR but with no respond !.
At the end i would like to say that the 1 week vacation that we have waited for more than long time was the bad week at our life and all because of this company . we have lost 2 days and later we was with very bad mood for additional 6 days .
Now i am trying to contact the TR company but its again not trevial i have no idea what i need to do ? Is it my responsibility and mistake? Do i need to give up? But i don't want :(
Acaually i will do the maximum to let every budy to know about that. And will publish it at every where
Guys
Please . please don't use this company and also don' vist the titanic hotels
6 years ago
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