I have booked hotels with Travel Republic for a few years but with problems linked to my last two hotel booking I have moved to another provider. In October this year I booked a hotel in Spain on TR website and paid the full amount by debit card. I did not receive a Hotel Voucher so rang the firm and was told that my selected hotel was not available. I then booked another hotel with TR. Later I was told over the phone that the hotel I had originally booked was available so I returned to my original booking. Again on 2nd November 2018 I booked a hotel on line to Malta and received a Hotel Voucher. On 12 November 2018 I was informed that the Hotel I booked was not available and another hotel was selected for me by TR. That is just a week before my departure on 19.11.18 and 10 days after my receiving a hotel Voucher. I then directly contacted the Hotel and I was told that the hotel had not received a request for a booking under my name although they had a vacancy at that time for my 10 days stay. I then cancelled my booking with TR and have asked for a full refunds. I am going to Malta with another Travel Firm. All this has left me with extra work and much waste of my time with changing hotels, airport transfers, shifting appointments and the rest.