Booked a hotel through travel republic in march 18 to Sardinia for 20th wedding anniversary. On arrival at hotel was told by receptionist that there had been a flood in the room a plumbing problem, so no available room. We were stranded in Sardinia no where to stay it was high season everywhere was fully booked and we didnt speak Italian and we found that alot of Sardinias could not speak English, It was late evening and ended up having to hire a car to drive to budoni only hotel we could find. Far away from our chosen holiday destination. Then after multiple contacts and complaints to travel republic they said they would investigate and said the hotel had been over booked and they wasnt informed, Then i tried to escalate my complaint to ABTA to find out that Travel Republic had used a third company Hotel Reservation service who are not ABTA protected. Holiday from hell thanks to Travel Republic. Be very careful using this company , HRS has offered me €144 refund , Its a joke this doesnt even cover the car rental cost . Stay Clear of this company unless you want to be stranded in a foreign country
6 years ago
Travel Republic has a
1.4
average rating
from
478
reviews
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