Terrible service. Booked a hotel and received a booking confirmation email. A few days later I get a text saying that a different hotel was booked by mistake. I was then offered a hotel in mainland Spain as an alternative (The hotel I booked was in Ibiza). I was told I could be refunded or take the hotel in mainland Spain. Those were my only two options and legally that's all they had to offer. So I had to book a more expensive place last minute in Ibiza. Avoid this company. They do not operate under the same rules as a regular travel agent and they do not offer compensation despite the entire issue being their mistake. Read your terms and conditions before booking, they are ridiculous.
5 years ago
Travel Republic has a
1.4
average rating
from
478
reviews
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