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Anonymous
I booked a holiday including transfers with TR. on arrival at Palma airport the transfer had not been received on the shuttle bus company system and they refused to take us to our hotel. We had to get a taxi at considerable expense. This was at the beginning of September and I am still yet to receive reimbursement for this despite numerous emails chasing my complaint. I will never book with this company again as their customer care is dreadful and extremely slow.
5 years ago
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