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Wendy
Liars. Booked return to Bournemouth. Website had a wobbly and ended up with the return flight to Bristol. Customers service told me this was as no return to Bournemouth available. Looked again on their website and able to book flight back to Bournemouth. Again rang customer service who told me the booking back to Bristol was more than likely my error. That they would get their people to check this out and get back to me. They haven’t as yet. But I fully expect to be told it’s my mistake not theirs as I’ve already been lied to. Been happy with them in the past but never again. Will take this higher. As a poorly paid nhs worker I work hard for my money. Sure the local papers would run this.
5 years ago
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