Completely useless customer service and a booking system designed to force you in to spending money needlessly. God forbid you make an administrative error and you want to alter within 24 hours of booking, as they have already sent your money off to 3 different places with no protocol in place to retrieve it in the likely event that their poorly designed website forces a booking error. Not only this, you're then forced to sit on a phoneline with a 7 second loop of the most abrasive, annoying Spanish music known-to-man - which I assume is there to force their many complainants to hang-up prematurely - as even when you DO get through, you're about to be told there is a cancellation fee for a hotel that ON ITS OWN WEBSITE advertises free cancellation until 24 hrs before, 48 hrs for their 'partners', of which TravelRepublic clearly is not. Selling 'accommodation vouchers' for a higher price that hold less value. Got my calls hung up on TWICE by their support team. Feel violated by this shoddy excuse for a business.