DO NOT use travel republic! I booked a surprise holiday for my husbands 40th. I paid for bed and breakfast 10 months prior to travelling. On the booking I speficially stated that we both had dietary requirements. Upon arriving at the hotel, we went for breakfast to discover there was literally nothing we could eat. I complained to the hotel reception pointing out they knew 10 months we had requirements so should have made some arrangements for us as we'd paid for it. Turns out, when Travel Republic sent the booking to the hotel, they never sent the dietary request so the hotel had no idea. After being on the phone to TR for 30 mins (whilst on holiday) and after much arguing about who's fault it was, they agreed to refund me £66. Fair enough. Jordan in the complaints department asked if I still had the card it was booked on. I said no as this was a credit card paid off and destroyed months ago. I also pointed out that I had not budgeted for having to buy breakfast all week for 2 people so wanted the cash to replace the extra money I had to spend. He said it would go into my bank account instead. I check my bank today and of course, it's been put back onto my zero balance credit card that I no longer own. I can't transfer it to my current account as it's under £100.I can't put more money onto the card to enable me to transfer it as it's paid off. So now I have a refund I can't access. Another long phone call to TR and they said basically it's tough as it's cleared from their account and I need to contact my bank. I've now had to order a replacement card and pin which I didn't want to do when it's been paid off and waste my spending money for our holiday on breakfasts that I had already paid for.