I tried to cancel my accommodation with Travel Republic the end of last week and like everyone else here found the cancel button de-activated with no way of contacting them. Since then the FCO has banned all essential travel abroad indefinitely and urkey has started to impose a lockdown. I was about to ring my credit card company to see if they could block the balance from being taken but checked 'Manage My Booking' and hey presto the cancel booking button is now working. I have a reference number and it says that I should have a response within 48 hours so fingers crossed.