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Anonymous
Appalling customer service. Was due to go on holiday 12th August. We cancelled the accomodation as we had decided ourselves we would not be going. However, flights had been cancelled. It doesn't show on their booking only on viewtrip. It appears that the flights may have been cancelled in March. They never notified us, even when we cancelled the hotel so we wouldn't have been going anyway. You can't get hold of them and they are not responding to emails. There is a schedule of when refunds are due. I'm hoping we'll get our flight money back.
4 years ago
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