What customer service there is none, phone lines down for months they don't answer E Mails even raise it through online booking and its ignored updates on Facebook are a load of rubbish too, yes there's a pandemic and we are all trying to be patient we just wanted to change the dates not even asking for a refund and still nothing. How this company is getting away with this appalling customer service is beyond believe and using the current situation to be able to be getting away with it, for the odd customer who got there holiday is great, but for thousands who have been totally ignored and no refund or change of dates is totally unacceptable, you must need a crystal ball to get through to this lot. Take my advice stay clear I will never use again