I booked with Emily Downes for a Tour of Oman in March 2020. Unfortunately for me Oman was closed due to Covid While I was in transit to Dubai! Oh well. an expensive lunch with a friend there so all was Not Lost! The subsequent dozen or so fits and starts with Airlines and of course the Killer Covid intervention in our travel lives, has caused dozens of reschedules with Emily and Travel Local Omani personnel and yet their patience never waned and their continued upbeat professionalism buoyed my spirits even though the net result has been cancellation. As people they are fantastic and as Custom Organizers they are outstanding as well. I am a well traveled solo for now 40 years... I recommend them hugely.