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Anonymous
DONT BOOK HERE!!!!!!!!! If I could give Traveloka a zero, I would. But that’s not possible. I have never been so frustrated. I booked a room for my friend who was coming down to visit from Queensland. I booked the room, then an hour later my friend said they wouldn’t be coming down for personal reasons. I immediately tried to cancel my booking which still had 3 weeks notice. All communication to the customer service was absolutely terrible. Their landlines were crackly making communication almost impossible. I’m appalled.
2 years ago
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Traveloka has a 3.7 average rating from 395 reviews

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