Terrible service and would never use again. We arranged a hotel transfer from the airport, our plane was delayed an hour and we arrived at Depansar airport and our taxi was no where to be seen. We got some help off another taxi operator who was waiting for his customers coming off the same flight who agreed to call them. The driver came to get us and when we were dropped off we were told we need to pay an additional 50000 rupiah for him waiting. When I refused due to the plane delay out of our control, he started swearing at us in front of the hotel staff. Would not recommend for anyone to use their airport transfer services. Disgusting welcome to Bali