just about a week back I used Traveloka on my way to Bali flying out of Milan, Italy and was quite taken aback at how many alternatives were available at such competitive prices. One thing that the app does very well is comparing various airlines plus their schedules - hence it is the ultimate destination for any traveler seeking budget options to explore. However, everything changed for me when there was a problem with my reservation. I reached out to Traveloka's customer support via their in- app chat several times but was kept on hold forever without getting any assistance.