Airline ticket invalid - wrong name spelling
Traveloka's airline ticket was NOT ACCEPTED BECAUSE THIS COMPANY DID NOT INPUT MY LAST NAME!!!
Do I left completely stranded
Eventually it cost me more than double to buy new ome wsy tickets.
There was no valid reponse for days. Eventually TRAVELOKA representative stated I only filled in my first name. On the contrary they had my complete passport and visa information and their correspondence addtessed me with my full name.
Traveloka not only caused travel delay and last minute major hassles due to denied flight. It cost more than twice the orice to get new tickets. I wasted 2 full days till i straightened things out with Angkor Airlines who made things also more complicated
I have use Traveloka in the early 2000s and they were excellent. Now this is a miserable and extorting company.
STAY AWAY FROM THIS VERY BAD TRAVEL AGENCY
Date of experience: December 05, 2024
Edit
.
1 week ago
Traveloka has a
3.6
average rating
from
400
reviews
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