Traveloka steals from People - Police involved I made a booking in January and canceled in April when I was told the flight was canceled by Citylink. I filed a refund request for COVID and Traveloka said they will process the cancellation. 3 weeks later, I did not hear anything, so I contacted Citilink, who told me no cancellation has been made by Traveloka. (meaning they lie) I have contacted them over 20 times, however always the same lie and no action. Citilink has accepted a 100% refund, but it seem Traveloka plan to keep the money. The next step is to report them to the police for Theft. Very dishonest management in this company, they belong behind bars