The agency is unreliable. I booked a ticket from USA to India with their assistance. I had an expired student visa and the agent assured me that I can transit via Paris, but I was stopped at the check in at Cincinnati. They told me I wasn't allowed to travel via Paris with an expired US visa. When I called travelopod, they told me I will not be refunded, and offered to book an alternative flight to India at a cost twice as much as shown on Google. I paid a hefty amount and booked an immediate flight to India as my visa appointment was in a couple days. When I explained and confronted the company regarding the same, they denied speaking to me and said that I called another agent when the issue happened at the airport. They also claimed to have sent people in the same itenary with an expired visa, while it is not legal. Terrible experience with the agency, and cause me a loss of 3000 usd. I am traumatized and will never use any other travel agent for booking flights.