Profiteering out of a tragic terrorist incident. Check your T&C and strongly suggest you book via airline direct and pay the little bit more. Charging £350 cancellation fee despite the fact the airline is offering free refund on tickets due to FCO essential travel advice not to travel to destination country. If you travel against FCO advice you are not covered under travel insurance. Travel Tolley have been rude, uncaring and not understanding basic facts. Moreover, they are refusing to give a cost breakdown of their fees in this case which is against what ABTA has advised. Stay clear is my advice- lesson learned but not finished yet as ABTA are now interested.