I don't understand how this travel agent are allowed to charge ridiculous fees to customers for simple mistakes and not be considerate in the first instance. People are struggling as it is and it's not right for travel agents to mark up fees like that after being initially helpful. Bascally i booked with this agent and there was a misspelling mistake with two name. Changing christain to christian and removing a leyyer from the other name. I was charged £100 which is unacceptable the airline themselves said is unacceptable and they would have done it for £10 as theydo have a charge which I can accept. I was told to make a complain as it's not fair. The travel trolley claim that they are not over charging. There should be a law about agencies doing this. Secondly it's not like I got a deal on my flight as it was the same price with airline. Even cancelling a flight was non refundable with travel trolley but is with the airline. I will not recommend travel trolley and will never use any thing affiliated with travel trolley..