I was issued a WRONG e ticket by travel trolley for a holiday. Only found out on the day of return from our holiday that we are not booked for the plane we were supposed to return from our holiday. We had to pay a lot of money for new plane tickets before we were allowed to return back home as advised by travel trolley when we were stranded at the airport. On our return to England, travel trolley has accepted that they made a mistake and sent us wrong tickets. However, 6 months on, they have not refunded our money as agreed. Our family is so distressed about this but travel trolley cannot be bothered. Please STAY AWAY FROM TRAVEL TROLLEY.