I never write reviews but feel obliged to warn others about making the same mistake as I regretfully did. I was booked on the wrong plane by travel trolley, meaning when I arrived for checkin, my ticket was void. After promising 24/7 contact service, I was left at the airport with no answers to travel trolley’s hotline. I was forced to pay £700 for a new ticket on the day and almost two months later I have not received a refund for the original ticket nor an apology/explanation for the mix up (after several calls and emails). I’ve been scammed and truly hope you steer clear of this disgusting service.