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Taheer Talati
Quick and easy booking through Skyscanner. However, when called customer service to make an enquiry I had the one representative called TONY! Very rude, disrespectful and acted like it was his company. Refused to help me and blamed it on data protection without even asking me any security questions. Hung up on me. Called again and spoke to Depika, who helped once I passed security. Asked to speak to a manager which TONY! Refused and was told I would get a call back from Anna, waited 5hrs no response. Indian based call centre no the service I expected and lack of respect.
4 years ago
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Travel Trolley has a 1.5 average rating from 384 reviews

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