Travel trolley definitely provides a good ticket price through travel trolley, but, I am totally dissatisfied with their service thereafter. Due to Coronavirus outbreak, I had to cancel my trip, as I did not want to take a risk with my 2 small kids, being infected and travelling to India. I had booked my tickets in February. Since, Indian advisory had advised not to travel, we contacted them, but, they were not ready to refund or reschedule the tickets without charges. The primary carried Etihad Airways had offered free change of date, but, Travel Trolley was charging an outstanding ticket fare difference for the changed date, along with an additional charge of change of date fee, altogether which they quoted to be 755 Pounds. Now, I am planning to sue them on Consumer rights charges. There is no other way, they would learn a lesson!
On this review, if I did not get a refund or a solution to my problem, how will I rate it?
4 years ago
Travel Trolley has a
1.5
average rating
from
384
reviews
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