Travel Trolley is totally a fraud company !! Those who cancelled their bookings due to COVID19 be aware!! I have called Qatar Airline, I have been made aware that all refund was issued as format of payment which is bank/Card on 18th if March . But company failed to inform me . I have to call and chase up on my tickets. After long waiting they answered my call , but Travel Trolly refusing to refund my money back ! It was a booking for family of 6 people , and when you come around to rebooking you will NOT get the best fare available I.e. from the website, they will only give you the fares that they can see which are considerably inflated prices ... obviously all the additional tax and fare difference will apply ! And to top it off staffs are very rude !! No one is helpful! This is total rip off from people on this time !! They making profit from people like us !! Utterly shame 😡😡😡 Day light robbery IMO! #Whattheydidnttellyou