Taking advantage of COVID-19 Flight cancelled due to COVID-19, Gulf air agreed and authorised full refund but ask to claim via travel trolley as the ticket was purchased through the Agent. Initially Travel Trolley was agreed and confirmed that they will ask the refund. 4 Weeks later when I contacted and enquiring about the refund agent tried to fool me by saying according to advisory Travel trolley will deduct more than £40. Asked why the reply was according to advisory. When I question who is the advisory is it government ruling the reply was Travel Trolley. What a fraud and cheating company. When I said I do not allow any deduction I been told by the agent than refund will take 9 months. Must avoid