If I could give no stars, I would. It has been nothing but trouble from the go. I had initially booked flights well in advance, but didn’t receive a confirmation of my booking, even though the money had left my account. I finally got through to someone who confirmed my flight bookings and I was initially happy with the service. Then, the flight out was cancelled and had to be rebooked. We changed the flights and then the return flight was cancelled. By this time, I was considering cancelling the flight, but would have lost £100. I went ahead with a return flight for a day later than planned, booked a hotel, only to have this flight cancelled. I am still waiting for confirmation for another flight, but after being on the phone for between 30-60 minutes, my calls keep getting dropped. I have tried to send emails, but not heard back yet ff Lisa Jane or Eddie Cooper to find out whether we still have flights. I have been on the phone for over 3 hours today and got nowhere. Just rude customer service who put me on hold then drop the calls. It’s really put a downer on what was supposed to be a special one night stopover in London. We would have actually travelled by train, but it wasn’t possible to book tickets at the time, due to disruptions in the services.