Terrible experience with TravelUp. I booked a return ticked to Dubai from London via Emirates airlines. One hour after booking I realised I had made a mistake in the return date so called TravelUp to change return date. They agreed to do this at a cost of an extra extortionate £190.00. Checking online, I found that the cost of the revised date was the same as that of my original ticket. It is absolutely outrageous to charge £190 one hour after booking. I decided to cancel my ticket and rebook with another airline. The cancellation cost me £90, despite the fact that Emirates is a signatory to the commitment that allow customers to cancel free within 24 hours of booking. I will never travel with this company again and will advise others to choose another agency. Emirates airlines is contaminated by their association with this agency. I have now booked with a different airline to Dubai, which was far cheaper than emirates. A pity because I normally always choose Emirates. TravelUp is not customer friendly - it is inflexible and their fees to make changes are extortionate. I DO NOT RECOMMEND THIS COMPANY