I booked a return flight through Travel up. My flight was delayed and I missed my connecting flight as a result. British Airways booked me onto another flight but cancelled my return flight at the same time without telling me. BA officials didn’t take responsibility for their mistakes and told me to sort it out. The first person I spoke with in Travel Up was unhelpful and told me that he couldn’t help me. I emailed Travel up and Tim Wade somehow managed to fix the problem and organise my return flight. Excellent service!! Thank you Tim.
5 years ago
Travelup has a
3.9
average rating
from
3,302
reviews
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