I had booked a flight online which was paid for in full using my debit card. I had received a notification that the flight was confirmed and that the booking was completed successfully. The following day I received a call to advise that the fare had gone up and they would not honour the fare that I had booked online despite me receiving a confirmation that it was booked at that fare. After battling with them on the phone, all they would offer me was a refund which would take a further 5 days to credit back into my account, preventing me to book elsewhere. Just be careful using this agency as they certainly do not have any scruples or indeed honour their confirmations.