Family holiday -We booked 3 flights from Glasgow to Cape Town , 2 flights from Newcastle to Cape Town and 2 flights from Edinburgh to Cape Town, all to connect to onward flight to Cape Town in London. what the site was very good at concealing ( in tiny print ) was that the flights from both Glasgow and Newcastle were to London Heathrow and not to Gatwick where the connecting flight was departing from...
we had to hire a car to take5 of us and our luggage to Gatwick- an extra stress and cost we could have done without and there was absolutely no help from Travel Up to change the flights, which could very easily have been done.
Also, the paperwork is poor and it involved many phone calls to establish what the luggage allowances were and some of the flight prices included luggage and some we had to pay extra for.
Poor site.Poor company. Will certainly never use again.
5 years ago
Travelup has a
3.9
average rating
from
3,302
reviews
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