Bought 2 tickets for the price of £1150. Called the airline and they have stated that the penalty per cancellation per ticket is £150 approximately. Contacted Travel up to get my refund and they are not willing to refund the difference. They have mentioned that they can only refund the taxes which come to be no more than £140 for the total price of the 2 tickets. Meaning that they will unfairly keep over £710. I really don't know what to say... Laws that protect big companies and not the working class, considering that the last one subsidies the first one. A real joke!!!